Case Studies
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Case Studies
Baylor Scott & White Heart and Vascular Hospital
Project: Mobile app, Patient-led tool for chronic disease management, Wearable device integration
The Challenge
Baylor Scott & White Heart and Vascular Hospital (with locations in Dallas, Fort Worth, and Waxahachie) wanted to increase patient interest and participation in educational programs with a mobile app as a central part of their digital front door strategy. They needed a tool with unique and custom hospital-specific features that would serve as a companion to Baylor’s systemwide clinical app and encourage patients to actively participate in managing their heart health.
The Solution
Medical Web Experts developed a custom tool for patients to manage chronic heart conditions via a mobile app. The Baylor Heart Center App engages patients and encourages them to take an active role in their heart health with features like medication tracking and guided meditation for stress management. MWE develops, maintains, and hosts the Baylor Heart Center mobile app suite, which supports iPhone, iPad, and Apple Watch.
The Find a Provider feature for the Baylor Heart Center App earned the highest honor in the 2020 eHealthcare Leadership Awards for Best Doctor Directory.
U.S. Dermatology Partners
Project: Digital front door, eCommerce, Revenue cycle management, Integrations
The Challenge
U.S. Dermatology Partners was challenged by disjointed tech stacks of eight separate digital platforms that slowed day-to-day administrative work and fragmented the patient experience. They wanted an intuitive solution that would improve their digital patient experience and streamline internal operations, but they couldn’t find a stock product that met their needs.
The Solution
Medical Web Experts developed a custom digital front door, integrated with the client’s PM and EHR solutions, that incorporates or replaces the third-party solutions in the client’s previous tech stack. The result is a one-stop shop for patients and an efficient administrative portal that improves internal efficiencies, lowers costs, and reduces administrative error.
Nova Home Care
Project: Job application and employee portal, Customer relationship management (CRM) for user management
The Challenge
Nova Home Care, a home care agency based in Indianapolis, IN, wanted to enhance their service delivery and operational efficiency as they planned for expansion, but they lacked an online presence for branding and client acquisition. They also depended on documentation, including a paper-based job application and employment process. With no pre-built products that met their needs, they needed a custom solution.
The Solution
Medical Web Experts developed a custom web application and digital solution that helped Nova Home Care transition from paper-based documentation to an efficient digital workflow. The new digital workflow includes a job seeker portal that streamlines the job applicant and employment process and a password-protected employee portal that optimizes workflows. This comprehensive solution also includes a mobile-responsive, public-facing website where clients can discover Nova Home Care’s services.
Nova Home Care has leveraged the website and portal to grow its presence in five states across the US, including Indiana, Arizona, Connecticut, Minnesota, and Colorado.
American Samoa Department of Health
Project: Repatriation portal, Security, Customs and immigration portal
The Challenge
During the COVID-19 pandemic, many American Samoa citizens were stranded in the United States following the closure of borders. The American Samoa government needed a streamlined process for the repatriation of their citizens, but they were still relying on an outdated system, which contributed to a slow and tedious repatriation process. With no repatriation products on the market, American Samoa needed a custom solution.
The Solution
Medical Web Experts developed – in under a month – a custom web portal and website to help streamline and facilitate the application, review, and confirmation of applications for the repatriation of American Samoan citizens during the COVID-19 pandemic. The portal allowed authorities to efficiently review and confirm applications, facilitating the safe and organized return of citizens.
Once borders reopened and the COVID-19 pandemic subsided, Medical Web Experts re-engineered the repatriation portal into a digital customs and immigration portal for international visitors and tourists, through which each visitor completes an immigration form to receive a unique QR code that border patrol officers scan.
Lymphoma Research Foundation
Project: Mobile app, Patient-led tool for chronic disease management, HIPAA-compliant hosting
The Challenge
The Lymphoma Research Foundation wanted to update their Focus on Lymphoma mobile app. With no product on the market offering their entire list of desired features or allowing them to customize the solution to convey their unique brand identity, the Lymphoma Research Foundation turned to Medical Web Experts.
The Solution
Medical Web Experts develops, hosts, and maintains a custom and revised version of the Focus on Lymphoma mobile app for patients to better manage a lymphoma diagnosis and treatment.
The Focus on Lymphoma app is strategically developed to promote empathetic patient engagement through a unique feature set, educational materials, and tools to address patients’ needs.
UMass Memorial Medical Center: Division of Medical Toxicology
Project: Custom website
The Challenge
The Division of Medical Toxicology team at UMass Memorial Medical Center wanted a unique digital presence that would help them build their brand, showcase their work, and recruit medical trainees, but they weren’t sure how to create an engaging solution that speaks to their diverse audience of colleagues, medical trainees, and patients and their families.
The Solution
Medical Web Experts developed and executed a custom mobile-responsive website design and multimedia content strategy that reflects the personality of the UMass Memorial Medical Center’s Division of Medical Toxicology using animations for educational videos, custom logo designs, and custom photography.
Highlights of our branding efforts include creating complex instructional videos on how to use Narcan® in the event of an overdose for their Overdose Prevention Fund. The client established this fund to raise money for research aimed at preventing overdose and saving lives.
Mass COVID-19 Testing Platform
Project: Laboratory information system integration, Mobile-responsive web app, HIPAA-compliant hosting
The Challenge
A multi-location, Minnesota-based laboratory was overwhelmed with the rise in requests for drive-thru COVID-19 testing and needed a fully functional, efficient solution within weeks to cope with the increased demand for testing appointments, results generation, and payments.
The Solution
In under six weeks, Medical Web Experts developed and implemented a custom mobile-responsive web app that fully integrated with and leveraged the client’s pre-existing laboratory information system, having the ability to scale if future laboratory testing demands increase. The new platform allows the client to securely share results, in a HIPAA-compliant way, with patients and securely share relevant statistics with state departments.
As a result, the client increased their daily testing capacity by 900%, with 95% of test results delivered within 24 hours.
Baylor Scott & White Heart and Vascular Hospital
Project: Mobile app, Patient-led tool for chronic disease management, Wearable device integration
The Challenge
Baylor Scott & White Heart and Vascular Hospital (with locations in Dallas, Fort Worth, and Waxahachie) wanted to increase patient interest and participation in educational programs with a mobile app as a central part of their digital front door strategy. They needed a tool with unique and custom hospital-specific features that would serve as a companion to Baylor’s systemwide clinical app and encourage patients to actively participate in managing their heart health.
The Solution
Medical Web Experts developed a custom tool for patients to manage chronic heart conditions via a mobile app. The Baylor Heart Center App engages patients and encourages them to take an active role in their heart health with features like medication tracking and guided meditation for stress management. MWE develops, maintains, and hosts the Baylor Heart Center mobile app suite, which supports iPhone, iPad, and Apple Watch.
The Find a Provider feature for the Baylor Heart Center App earned the highest honor in the 2020 eHealthcare Leadership Awards for Best Doctor Directory.
Lymphoma Research Foundation
Project: Mobile app, Patient-led tool for chronic disease management, HIPAA-compliant hosting
The Challenge
The Lymphoma Research Foundation wanted to update their Focus on Lymphoma mobile app. With no product on the market offering their entire list of desired features or allowing them to customize the solution to convey their unique brand identity, the Lymphoma Research Foundation turned to Medical Web Experts.
The Solution
Medical Web Experts develops, hosts, and maintains a custom and revised version of the Focus on Lymphoma mobile app for patients to better manage a lymphoma diagnosis and treatment.
The Focus on Lymphoma app is strategically developed to promote empathetic patient engagement through a unique feature set, educational materials, and tools to address patients’ needs.
U.S. Dermatology Partners
Project: Digital front door, eCommerce, Revenue cycle management, Integrations
The Challenge
U.S. Dermatology Partners was challenged by disjointed tech stacks of eight separate digital platforms that slowed day-to-day administrative work and fragmented the patient experience. They wanted an intuitive solution that would improve their digital patient experience and streamline internal operations, but they couldn’t find a stock product that met their needs.
The Solution
Medical Web Experts developed a custom digital front door, integrated with the client’s PM and EHR solutions, that incorporates or replaces the third-party solutions in the client’s previous tech stack. The result is a one-stop shop for patients and an efficient administrative portal that improves internal efficiencies, lowers costs, and reduces administrative error.
Nova Home Care
Project: Job application and employee portal, Customer relationship management (CRM) for user management
The Challenge
Nova Home Care, a home care agency based in Indianapolis, IN, wanted to enhance their service delivery and operational efficiency as they planned for expansion, but they lacked an online presence for branding and client acquisition. They also depended on documentation, including a paper-based job application and employment process. With no pre-built products that met their needs, they needed a custom solution.
The Solution
Medical Web Experts developed a custom web application and digital solution that helped Nova Home Care transition from paper-based documentation to an efficient digital workflow. The new digital workflow includes a job seeker portal that streamlines the job applicant and employment process and a password-protected employee portal that optimizes workflows. This comprehensive solution also includes a mobile-responsive, public-facing website where clients can discover Nova Home Care’s services.
Nova Home Care has leveraged the website and portal to grow its presence in five states across the US, including Indiana, Arizona, Connecticut, Minnesota, and Colorado.
American Samoa Department of Health
Project: Repatriation portal, Security, Customs and immigration portal
The Challenge
During the COVID-19 pandemic, many American Samoa citizens were stranded in the United States following the closure of borders. The American Samoa government needed a streamlined process for the repatriation of their citizens, but they were still relying on an outdated system, which contributed to a slow and tedious repatriation process. With no repatriation products on the market, American Samoa needed a custom solution.
The Solution
Medical Web Experts developed – in under a month – a custom web portal and website to help streamline and facilitate the application, review, and confirmation of applications for the repatriation of American Samoan citizens during the COVID-19 pandemic. The portal allowed authorities to efficiently review and confirm applications, facilitating the safe and organized return of citizens.
Once borders reopened and the COVID-19 pandemic subsided, Medical Web Experts re-engineered the repatriation portal into a digital customs and immigration portal for international visitors and tourists, through which each visitor completes an immigration form to receive a unique QR code that border patrol officers scan.
Lymphoma Research Foundation
Project: Mobile app, Patient-led tool for chronic disease management, HIPAA-compliant hosting
The Challenge
The Lymphoma Research Foundation wanted to update their Focus on Lymphoma mobile app. With no product on the market offering their entire list of desired features or allowing them to customize the solution to convey their unique brand identity, the Lymphoma Research Foundation turned to Medical Web Experts.
The Solution
Medical Web Experts develops, hosts, and maintains a custom and revised version of the Focus on Lymphoma mobile app for patients to better manage a lymphoma diagnosis and treatment.
The Focus on Lymphoma app is strategically developed to promote empathetic patient engagement through a unique feature set, educational materials, and tools to address patients’ needs.
UMass Memorial Medical Center: Division of Medical Toxicology
Project: Custom website
The Challenge
The Division of Medical Toxicology team at UMass Memorial Medical Center wanted a unique digital presence that would help them build their brand, showcase their work, and recruit medical trainees, but they weren’t sure how to create an engaging solution that speaks to their diverse audience of colleagues, medical trainees, and patients and their families.
The Solution
Medical Web Experts developed and executed a custom mobile-responsive website design and multimedia content strategy that reflects the personality of the UMass Memorial Medical Center’s Division of Medical Toxicology using animations for educational videos, custom logo designs, and custom photography.
Highlights of our branding efforts include creating complex instructional videos on how to use Narcan® in the event of an overdose for their Overdose Prevention Fund. The client established this fund to raise money for research aimed at preventing overdose and saving lives.
Mass COVID-19 Testing Platform
Project: Laboratory information system integration, Mobile-responsive web app, HIPAA-compliant hosting
The Challenge
A multi-location, Minnesota-based laboratory was overwhelmed with the rise in requests for drive-thru COVID-19 testing and needed a fully functional, efficient solution within weeks to cope with the increased demand for testing appointments, results generation, and payments.
The Solution
In under six weeks, Medical Web Experts developed and implemented a custom mobile-responsive web app that fully integrated with and leveraged the client’s pre-existing laboratory information system, having the ability to scale if future laboratory testing demands increase. The new platform allows the client to securely share results, in a HIPAA-compliant way, with patients and securely share relevant statistics with state departments.
As a result, the client increased their daily testing capacity by 900%, with 95% of test results delivered within 24 hours.
Nova Home Care
Project: Job application and employee portal, Customer relationship management (CRM) for user management
The Challenge
Nova Home Care, a home care agency based in Indianapolis, IN, wanted to enhance their service delivery and operational efficiency as they planned for expansion, but they lacked an online presence for branding and client acquisition. They also depended on documentation, including a paper-based job application and employment process. With no pre-built products that met their needs, they needed a custom solution.
The Solution
Medical Web Experts developed a custom web application and digital solution that helped Nova Home Care transition from paper-based documentation to an efficient digital workflow. The new digital workflow includes a job seeker portal that streamlines the job applicant and employment process and a password-protected employee portal that optimizes workflows. This comprehensive solution also includes a mobile-responsive, public-facing website where clients can discover Nova Home Care’s services.
Nova Home Care has leveraged the website and portal to grow its presence in five states across the US, including Indiana, Arizona, Connecticut, Minnesota, and Colorado.
American Samoa Department of Health
Project: Repatriation portal, Security, Customs and immigration portal
The Challenge
During the COVID-19 pandemic, many American Samoa citizens were stranded in the United States following the closure of borders. The American Samoa government needed a streamlined process for the repatriation of their citizens, but they were still relying on an outdated system, which contributed to a slow and tedious repatriation process. With no repatriation products on the market, American Samoa needed a custom solution.
The Solution
Medical Web Experts developed – in under a month – a custom web portal and website to help streamline and facilitate the application, review, and confirmation of applications for the repatriation of American Samoan citizens during the COVID-19 pandemic. The portal allowed authorities to efficiently review and confirm applications, facilitating the safe and organized return of citizens.
Once borders reopened and the COVID-19 pandemic subsided, Medical Web Experts re-engineered the repatriation portal into a digital customs and immigration portal for international visitors and tourists, through which each visitor completes an immigration form to receive a unique QR code that border patrol officers scan.
UMass Memorial Medical Center: Division of Medical Toxicology
Project: Custom website
The Challenge
The Division of Medical Toxicology team at UMass Memorial Medical Center wanted a unique digital presence that would help them build their brand, showcase their work, and recruit medical trainees, but they weren’t sure how to create an engaging solution that speaks to their diverse audience of colleagues, medical trainees, and patients and their families.
The Solution
Medical Web Experts developed and executed a custom mobile-responsive website design and multimedia content strategy that reflects the personality of the UMass Memorial Medical Center’s Division of Medical Toxicology using animations for educational videos, custom logo designs, and custom photography.
Highlights of our branding efforts include creating complex instructional videos on how to use Narcan® in the event of an overdose for their Overdose Prevention Fund. The client established this fund to raise money for research aimed at preventing overdose and saving lives.
UMass Memorial Medical Center: Division of Medical Toxicology
Project: Custom website
The Challenge
The Division of Medical Toxicology team at UMass Memorial Medical Center wanted a unique digital presence that would help them build their brand, showcase their work, and recruit medical trainees, but they weren’t sure how to create an engaging solution that speaks to their diverse audience of colleagues, medical trainees, and patients and their families.
The Solution
Medical Web Experts developed and executed a custom mobile-responsive website design and multimedia content strategy that reflects the personality of the UMass Memorial Medical Center’s Division of Medical Toxicology using animations for educational videos, custom logo designs, and custom photography.
Highlights of our branding efforts include creating complex instructional videos on how to use Narcan® in the event of an overdose for their Overdose Prevention Fund. The client established this fund to raise money for research aimed at preventing overdose and saving lives.
Mass COVID-19 Testing Platform
Project: Laboratory information system integration, Mobile-responsive web app, HIPAA-compliant hosting
The Challenge
A multi-location, Minnesota-based laboratory was overwhelmed with the rise in requests for drive-thru COVID-19 testing and needed a fully functional, efficient solution within weeks to cope with the increased demand for testing appointments, results generation, and payments.
The Solution
In under six weeks, Medical Web Experts developed and implemented a custom mobile-responsive web app that fully integrated with and leveraged the client’s pre-existing laboratory information system, having the ability to scale if future laboratory testing demands increase. The new platform allows the client to securely share results, in a HIPAA-compliant way, with patients and securely share relevant statistics with state departments.
As a result, the client increased their daily testing capacity by 900%, with 95% of test results delivered within 24 hours.