Author: Ron Shoop

Featured Image

Posted on September 26, 2013 by Ron Shoop

Improving processes within a healthcare organization is a top priority for most practice managers and hospital administrators these days. With patients calling in to schedule appointments, request prescription refills, and…Read more


Featured Image

Posted on September 19, 2013 by Ron Shoop

With goods and services increasingly moving online, healthcare organizations are beginning to adopt supporting technologies to help improve patient experiences and treatment outcomes. Telehealth, telemedicine, and patient portal technologies are…Read more


Featured Image

Posted on August 14, 2013 by Ron Shoop

A recent study by Aeffect and 88 Brand Partners showed that patients who use electronic medical records (EMR) are substantially more satisfied with their physicians overall. They also tend to…Read more


Featured Image

Posted on July 26, 2013 by Ron Shoop

Many physicians are still unsure about the value of a patient portal and how implementing one can lead to better care. I was recently asked the following questions in a group…Read more


Featured Image

Posted on June 20, 2013 by Ron Shoop

The focus on return on investment (ROI) has become more important than ever these days in the current healthcare market, particularly when it comes to implementing new IT-based solutions. Seeing…Read more


Featured Image

Posted on May 31, 2013 by Ron Shoop

Communication is an integral component of patient engagement, but it isn’t easy to accomplish – particularly due to the fact that people communicate, process and interpret interactions differently. There are…Read more


Featured Image

Posted on April 10, 2013 by Ron Shoop

Once considered a nice option for EHRs, patient portals are now becoming a necessity for small practices and hospitals alike. Unfortunately, not all patient portals are created equal, and many…Read more